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November 15, 2023

Landmark Supreme Court pro-consumer decision impacting financial services operators

For the 'in brief' description on the 'latest post' screen can you change the content to: On 15 November 2023 the Supreme Court (SC) has handed down Judgment in Canada Square Operations Ltd v Potter [2023] UKSC 41. This Judgment is a landmark, pro-consumer decision which signals to financial services operators that the deliberate concealment of wrongdoing will not be tolerated by the Country’s highest court. In this article, we explain the issues, how the SC reached its decision and what it means practically going forwards.

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November 14, 2023

When is it too late to bring a PPI claim? – Update

You may have seen our earlier article on this topic in relation to the Court of Appeal decision in the case of Smith & Anor v Royal Bank of Scotland PLC. That decision was appealed and referred to the Supreme Court for determination and that decision has now been handed down.

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March 13, 2023

Undisclosed commissions: which creditor is liable?

In undisclosed commission cases where legal assignments have taken place, who is liable as the creditor and responsible for any damages? This case looks at one such example, where the judge concluded the commission was ‘half-secret’ and so a breach of fiduciary duty to the client.

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November 3, 2022

PPI and Limitation Case

New court ruling could mean consumers can have an extension to the time period for a PPI claim: the clock could now start from the date of discovery of a deliberate concealment of commission, as in this case.

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November 2, 2022

Fiduciary Relationships in Secret Commission Cases

Lenders beware: a fiduciary relationship is not required where there is undisclosed ‘secret’ commission. Appeals against Business Mortgage Finance 4 PLC and Commercial First Business Limited dismissed, lowering the bar on commission claims.

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LATEST NEWS

When is it too late to bring a PPI claim? – Update
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LATEST NEWS

Undisclosed commissions: which creditor is liable?
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LATEST NEWS

Unfair Relationships and Consumer Credit Legislation
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A fresh approach focused on fairness